Testimonials

Working with Troyce and Joe have presented a unique experience for their clients.
Just read what their clients are saying...
Phone: 800 - 370 - 8660

"Joe was very helpful and explained everything to us. He is consistent and clear in explaining what we are about to go through. Nice to have someone work with you as a team rather then just another client. Thank you Joe!"

"Troyce and Joe Gatewood are a great team - Troyce will find you the home you are looking for and Joe will "close the deal" on the mortgage. Together they will guide you through the home buying process step-by-step and relieve you of the stress that is inherent in the process. I highly recommend them both."

"Joe did a splendid job in getting us though the refinancing process from the beginning up to the closing process. Joe gave us his full support while processing the refinancing."

"Joe made everything easy for me. I couldn't be more pleased with the level of service I received from him and his staff."

"Very efficient and accommodating. Work to help us, not the other way around."

"We used their services for both Purchase Mortgages and Refinance Mortgages. We found them very professional in their approach and never felt any kind of pressure. They were very understanding of our needs and responded with great efficiency. Overall they provided excellent service."

"Very smooth and easy refinance. Joe and Dee were friendly, knowledgeable and flexible. The title company also made things easy and convenient. Highly recommend if you want an easy transaction with low fees, and a competitive rate."

"The communications were excellent. The closing was smooth and well done. Thanks for the excellent service."

"I have used Joe Gatewood and his team for one purchase and three refinances over the past 7 years. He and his team are knowledgeable, efficient, and they have always managed to meet my settlement dates on time. Count me in as a loyal customer."

"Joe, the thanks is to you. I really appreciated your patience with my minimal knowledge of mortgages; you did a good job of teaching me and your explanations were always clear and easy to understand. This was a process that, instead of being a headache, was actually enjoyable.Thanks again, I will recommend you to anyone needing assistance."

Troyce was great to work with! She offered sound advice and pointed out potential problems that I may have overlooked. She is knowledgeable, upbeat and very patient, and she was always very accessible. I felt that she truly cared about finding me the right place, and her great sense of humor turned a stressful process into an enjoyable adventure! Thank you Troyce!
- Debbie Mirabelli

I can not say enough about the experience of working with Troyce. Troyce took the time to explain the process to us and was willing to show us all sorts of different homes until we found 'the one'. The best part of the experience, however, was Troyce's sincere enthusiasm. She was there for us every step of the way and made what buying your first home should be...a memorable experience!
- Kari Weitzel

I just wanted to thank you both for your help during our recent home search and subsequent purchase. We were very happy with the entire process while working with your team. Being first-time home buyers, this was unfamiliar territory and it seemed quite daunting at times. You made us feel comfortable every step of the way. We couldn't be more grateful for your patience, friendliness, professionalism, and thorough attention to detail. We would recommend your services to anyone searching for a new home.
- Jake and Angie Boone

Wonderful service. Troyce went out of her way to provide excellent customer service. Thanks for your hard work, patience, and assistance. I would refer anyone to your organization without a doubt. Thanks again!
- Nicole Regobert

Troyce did a great job!!! I thoroughly enjoyed working with her. I would definitely recommend Troyce to others in the market to buy a new home. It was a great experience. I love the personal touches from her!! What impressed me the most was that Troyce listened to my desires and needs of what I wanted in my new home & her ability to pick the right homes to match my preferences.
- Ann NamKung

It is a pleasure doing business with your team especially Troyce! She is very friendly and very prompt! She did her absolute best!
- Cresenciano & Elvira Lopez

Troyce was knowledgeable, supportive, and proactive and made me feel she genuinely cared that I got what I needed and wanted! I loved working with her!
- Judith Smith

Thank you for all your patience and hard work in helping us find our new home and in selling our old one. It took a lot of hours searching for the “perfect” place and we’ll miss those hours with you. We also appreciate the great job you did preparing ahead and later, getting through the selling procedures and all the paperwork. We love our new home and hope you and your family will come to visit us soon. Thanks again.
- Larry and Juanita Hayes

I am quite appreciative to have had a choice to use your company for my purchase. The settlement went smoothly and your preparation and communication prior to the closing made me very comfortable with the final settlement statement and the payment required at the day of settlement. As you are aware, my job at Bechtel involves constant negotiations and attention to the bottom line. You demonstrated patience when I consistently asked about rates and questioned certain loan fees. As a result, I am confident that I received the most competitive interest rates and loan fees possible. Your willingness to provide $2,500 in discounts demonstrates the thoughtful manner in which you conduct yourself and your commitment to your clientele. Thank you for all your help and I will be certain to let my colleagues here at Bechtel know where they need to go for their next mortgage. Since Spectrum Credit Union is such an integral part of the Bechtel world, your association with Spectrum will help many Bechtel colleagues make the home buying business much more user friendly.
- Kevin Carter, Manager of Marketing & Business Development, Bechtel Power Corporation

As first-time homebuyers, my husbands and my experience working with you was very worthwhile and enlightening. You made us comfortable and your patience is greatly appreciated. Thanks a lot Joe.
- Carina Heidi & Ruel Cariola